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Lead Stream

Privacy Policy

Lead Stream Call Center (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit https://www.leadstreamcallcenter.com (“Site”) or engage with our services.

Effective Date: 07/09/2025

By using our Site, you consent to this Privacy Policy.

1. Information We Collect

Information You Provide Directly

We collect personal information when you:

  • Complete our contact forms (e.g. name, email, phone number, company name).
  • Schedule consultations or request services.
  • Communicate with us via email or phone.
  • Make payments for services.

Information Collected Automatically

When you visit our Site, we automatically collect:

  • Device Information: IP address, browser type, device ID, operating system.
  • Usage Data: pages visited, time spent, referring pages, clicks.
  • Cookies and Tracking Technologies: We use cookies and similar tools for site functionality, analytics (e.g. Google Analytics), and advertising.

You can manage cookies through your browser settings. Disabling cookies may affect Site functionality.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services.
  • Respond to inquiries and provide customer support.
  • Process transactions and manage accounts.
  • Send you marketing communications (you may opt out at any time).
  • Analyze Site usage for optimization and marketing strategy.
  • Comply with applicable laws and enforce our Terms of Service.

3. How We Share Your Information

We do not sell your personal information. We may share it as follows:

  • Service Providers: With trusted third parties who assist us in operating our Site, conducting business, or servicing you (e.g. hosting providers, CRM platforms, payment processors), bound by confidentiality agreements.
  • Legal Compliance: When required by law or in response to lawful requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, under confidentiality protections.

4. Your Rights and Choices

Depending on your state (e.g. California), you may have the right to:

  • Request to know what personal information we collect, use, or disclose.
  • Request deletion of your personal information.
  • Opt-out of the sale of personal information (we do not sell data).
  • Designate an authorized agent to make requests on your behalf.

To exercise these rights, please contact us at [email protected]. We may verify your identity before fulfilling your request.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online system is entirely secure. Please use caution when transmitting information over the internet.

6. Do Not Track Signals

Our Site does not currently respond to “Do Not Track” browser signals.

7. Children’s Privacy

Our Site and services are not directed to children under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. We encourage you to review it regularly.

9. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or your data, please contact:

Lead Stream Call Center

Email: [email protected]

Website: https://www.leadstreamcallcenter.com

10. California Privacy Notice (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what categories of personal information we collect and your rights to request access or deletion. To learn more or exercise your rights, please contact us as listed above.