Privacy Policy

We use your information to:

• Provide, maintain, and improve our services.
• Respond to inquiries and provide customer support.
• Process transactions and manage accounts.
• Send you marketing communications (you may opt out at any time).
• Analyze Site usage for optimization and marketing strategy.
• Comply with applicable laws and enforce our Terms of Service.

We do not sell your personal information. We may share it as follows:

• Service Providers: With trusted third parties who assist us in operating our Site, conducting business, or servicing you (e.g. hosting providers, CRM platforms, payment processors), bound by confidentiality agreements.
• Legal Compliance: When required by law or in response to lawful requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, under confidentiality protections.

If you provide your mobile number and consent to receive text messages from us, we use that number to send you appointment confirmations and reminders, follow-ups about a service or consultation you requested, customer care updates, and occasional information about our services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of data are subject to the sharing rules described in Section 3 above. Text messaging originator opt-in data and consent are never shared with any third party or affiliate for their own marketing purposes.

We share your mobile number only with the service providers that help us deliver the messages, such as our messaging platform and telecommunications providers. These providers are contractually restricted from using your number for any purpose other than delivering messages on our behalf.

You can opt out at any time by replying STOP to any message, or reply HELP for assistance. Message frequency varies and message and data rates may apply. Full details are in our Terms and Conditions.

Depending on your state (e.g. California), you may have the right to:

• Request to know what personal information we collect, use, or disclose.
• Request deletion of your personal information.
• Opt-out of the sale of personal information (we do not sell data).
• Designate an authorized agent to make requests on your behalf.

To exercise these rights, please contact us at info@leadstreamcallcenter.com. We may verify your identity before fulfilling your request.

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online system is entirely secure. Please use caution when transmitting information over the internet.

Our Site does not currently respond to “Do Not Track” browser signals.

Our Site and services are not directed to children under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. We encourage you to review it regularly.

For any questions, requests, or concerns regarding this Privacy Policy or your data, please contact:

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what categories of personal information we collect and your rights to request access or deletion. To learn more or exercise your rights, please contact us as listed above.